Getting Started with Friendbuy
Referral Campaign Management
Settings & Configurations
How to Add Codes to an Existing Code Bank
How to Create a New Code Bank
How to Generate Coupons in Bulk for Shopify
Setting Up Low Code Bank Notifications
How To Enable the Attentive Integration
How to Enable the Iterable Integration
How to Enable the Klaviyo Integration
How to Enable the ReCharge Integration
How to Enable the Tremendous Integration
How to Enable the Yotpo Integration
How to Integrate Friendbuy with CartHook
How to Leverage Friendbuy with Kustomer
How to Send Referral Links Post Positive Product Review (Okendo)
How to Send Referral Links Post Purchase through Klaviyo
How to send Referral Links Post Product Review (Yotpo)
How to send one time emails with referral links through Klaviyo
Trigger a Direct Mail Campaign to Drive Referral Program Awareness (Friendbuy x Iterable x Poplar)
Customer Service Portal
How do I change my password?
How do I check the status of a referral?
How to Block an Email Address
How to Create a New Code Bank
How to Manually Add Credit to a Customer's Account
How to Manually Remove Credit from a Customer's Account
Override a Rejected or Pending reward
Resend Reward Email
The Customer Service Tool Guide
The Referred Friend put in their email address but didn’t get their coupon code. How do I find this?
What is a typical referral flow?
Why didn't the Advocate receive a Reward for a successful referral?
Why was my customers reward rejected?
Analytics & Reports
How are Conversions Tracked in Friendbuy?
How to Apply Theme Changes to a Widget
How to Create a New Theme
What are Fraud Checks, Tier Checks, and Rules Checks in the Rewards Report?
What are some common scenarios, and how do I troubleshoot them?
What do the Reward Statuses and Definitions mean?
What does Fraud Protection do?
What is a Friend Widget?
What is a self-referral redirect URL?
Updated by William Harper
Leverage Friendbuy's integration with Klaviyo to enhance referral program automation. Friendbuy will automatically send Advocate and Referred Friend email addresses and phone numbers to Klaviyo. Friendbuy will also generate vanity referral links for all Advocates and send those to Klaviyo automatically.
Friendbuy will also automatically send coupon codes to Klaviyo that have been distributed to referred Friends
In your Klaviyo account, navigate to Lists & Segments and create two new lists; one called FriendList and one called AdvocateList
In your Friendbuy dashboard navigate to Settings > Integrations and click Klaviyo
To access your Klaviyo Secret Key Login to your Klaviyo account and click on your company name in the top right hand corner. Then click Account.
Click Settings and then choose API Keys from the dropdown
Highlight your API key and copy it to your clipboard
Go back to your Friendbuy dashboard navigate to Settings > Integrations and add your Klaviyo API Key into the input field. Then, click Install Integration.
Once the integration is installed, you'll see an option to select the Advocate and Friend lists that are mapped to the lists you initially created in your Klaviyo account. Click Update Configuration and then you're set!
Click here to learn how to setup an automated flow to send referral links post purchase