How to reward Loyalty Members for signing up for Attentive text messages and emails

Connor Fotsch Updated by Connor Fotsch

In order to enable this functionality, you'll need to update your permissions in Attentive

Signing up for Attentive Text Messages

  1. Login to your Friendbuy account
  2. Navigate to Settings > Integrations
  3. Click Attentive > then select Update Permissions
  4. Then, login to your Attentive account and you should see the below permissions to update. Click Authorize
  5. Login to your Friendbuy account and Navigate to the Loyalty Section.
  6. Click onto the Earning Events tab and select +Add Earning Event.
  7. Scroll down to the Attentive Subscription Earning Event.
  8. Click Attentive Subscription and click Add Event.
  9. Here you can build out you Earning event
  10. In the IF section, click the Sign-up Source box, and select Sign-up Source you would like to reference.
  11. Click the Select Subscription Type box and select SMS.
  12. In the THEN section, you will select how you will reward the user.
  13. Select the Reward With box, and select the reward type.
  14. Select the Send Email box, and select the email you wish to send.
  15. If you would like to set a Reward Delay, click on Advanced Options, toggle Set Reward Delay on, and then select the days in which you would like to delay the reward.
  16. Click Save if you would like to save your new Earning Event, or click Save & Activate if you would like to activate the Earning Event.

Signing up for Attentive Emails

  1. Login to Friendbuy account and Navigate to the Loyalty Section.
  2. Click onto the Earning Events tab and click +Add Earning Event.
  3. Scroll down to the Attentive Subscription Earning Event.
  4. Click Attentive Subscription and click Add Event.
  5. Here you can build out you Earning event
  6. In the IF section, click the Sign-up Source box, and select Sign-up Source you would like to reference.
  7. Click the Select Subscription Type box and select Email.
  8. In the THEN section, you will select how you will reward the user.
  9. Select the Reward With box, and select the reward type.
  10. Select the Send Email box, and select the email you wish to send.
  11. If you would like to set a Reward Delay, click on Advanced Options, toggle Set Reward Delay on, and then select the days in which you would like to delay the reward.
  12. Click Save if you would like to save your new Earning Event, or click Save & Activate if you would like to activate the Earning Event.

How did we do?

How to Send Referred Friends a Reminder Text to Redeem Their Coupon Codes through Attentive Journeys

How to Include a Customer's Loyalty Points Balance in an Attentive Text

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