Loyalty Program Management
Uploading Data From a Legacy Loyalty Program
Are you transitioning to Friendbuy from an existing loyalty program? If yes, we will need to upload your customer data so that they can continue to build off their existing point balance. Data Upload…
How to Set Up Purchase Based Member Tiers Program
Member Tiers enables you to classify customers into different tiers based on their purchasing behavior, effectively acknowledging and incentivizing their spending. By rewarding higher spending or mor…
How to Set Up a Points-Based Member Tier Program
Member Tiers enables you to classify customers into different tiers based on their purchasing behavior, effectively acknowledging and incentivizing their spending. By rewarding higher spending or mor…
How to Set Up Points Redemption Options
Maximizing Customer Engagement with Reward Redemption At the heart of a successful loyalty program lies the exciting opportunity for users to redeem their hard-earned points for rewards or products.…
How to Set Up Shopify Coupon Code Integration in a Loyalty Earning Event
This article explains how to apply a Shopify Coupon to a loyalty earning event reward in the Friendbuy loyalty platform. This article also explains how to set up a Shopify integration.
How to Set Up a Loyalty Opt-in CTA
This Friendbuy support articles explains how to setup a loyalty opt-in widget for your customer loyalty program.
Understanding the Loyalty Analytics
The Loyalty Analytics dashboards are a great way to get a grasp on how your loyalty program is performing--and to help find areas of improvement to increase the success of your program. We'll be cove…
How to Configure an Earning Event in your Loyalty Program
How to Configure an Earning Event. The following information will help you configure an earning event and determine what reward to distribute and when to distribute the reward. Think of this as the b…
How to set up expiration for Points or Account Credit
This Friendbuy support article explains how to set up an expiration timeline for account credit or points.
How to Create, Edit, and Manage Loyalty Emails
Loyalty emails are a great way to communicate with your customers after they've completed an Earning Event , redeemed points for coupons or various rewards, or to let them know before their points ar…
